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How Does Progressive Car Insurance Compare? ​

In a Nutshell: Progressive is the most popular choice for high-risk drivers (DUI, accidents, tickets) while also offering competitive rates for good drivers. Average full coverage premium is about $1,750/year. Progressive's Snapshot usage-based program is one of the industry's best, offering up to 30% savings for safe drivers. They're also strong for rideshare coverage.

Progressive Average Rates ​

Coverage LevelProgressive PremiumNational AverageComparison
Full coverage (good driver)$1,750$2,05015% below avg
Full coverage (after DUI)$4,500$4,305Slightly above avg
Liability only$620$69010% below avg
High-risk (multiple violations)$3,200$3,5009% below avg

Progressive is unique in that it's competitive for both good drivers and high-risk drivers β€” a rare combination in the insurance industry.

Progressive Snapshot Program ​

FeatureDetails
How it worksApp or device monitors driving: hard braking, speed, time of day, mileage
Initial discountUp to 30% just for enrolling
Renewal discountBased on actual driving; safe drivers save 10–40%
Available states48 states (not available in CA, HI)
PrivacyData is used only for rating; opt-out available
Best forSafe drivers, low-mileage drivers, non-night drivers

Snapshot is one of the most generous usage-based programs. Even the initial enrollment discount (up to 30%) makes it worth trying for most drivers.

Progressive Discounts ​

DiscountSavings
Snapshot (usage-based)10–30%
Multi-policy (home/auto)10–25%
Multi-vehicle10–20%
Good student10–15%
Continuous insurance10–15% (no gaps in coverage)
Pay in full5–10%
Online quote3–5%
Bundled renters5–15%

Progressive Customer Satisfaction ​

Rating SourceProgressive ScoreIndustry AverageNotes
J.D. Power (Overall)827/1000835/1000Below average
J.D. Power (Claims)850/1000865/1000Average
NAIC Complaint Index1.051.00 (baseline)Slightly more complaints
AM Best (Financial Strength)A+A+Excellent

Progressive's customer satisfaction scores are average to slightly below average. Their strength is pricing and the Snapshot program, not necessarily claims experience.

Progressive Pros and Cons ​

ProsCons
Best for high-risk driversBelow-average claims satisfaction
Snapshot is excellentWebsite complexity
Strong rideshare coverageRate increases at renewal common
Available in all 50 statesHigher rates for some good drivers vs. Geico
Easy online quote systemFewer local agents
Name Your Price toolAdd-ons can be confusing

Progressive vs. Competitors ​

CompetitorProgressive AdvantageCompetitor Advantage
vs. GeicoBetter for high-risk, SnapshotGeico cheaper for clean records
vs. State FarmBetter rates for non-standardState Farm better claims satisfaction
vs. AllstateMore competitive pricingAllstate better bundle discounts
vs. Geico (high-risk)Progressive accepts more riskGeico may decline high-risk

When to Choose Progressive ​

  • You have a DUI, accident, or tickets on your record
  • You want usage-based insurance (Snapshot is excellent)
  • You drive for Uber, Lyft, or DoorDash
  • You want to compare rates from one of the "big 3" insurers
  • You like the Name Your Price tool

Key Takeaways ​

  • Progressive averages $1,750/year β€” 15% below national average
  • Best for high-risk drivers, rideshare drivers, and Snapshot users
  • Snapshot offers up to 30% initial discount + 10–40% renewal savings
  • NAIC Complaint Index: 1.05 (slightly above average)
  • Claims satisfaction is below Geico and State Farm
  • Strong in all 50 states with easy online quotes
  • Name Your Price tool helps match coverage to budget

Last updated: July 2026

Disclaimer: This article provides general information about Progressive car insurance rates and reviews. Actual premiums vary based on individual factors. Always obtain personalized quotes for accurate pricing.